Scam Alerts

Fraud circulating in Ireland that borrows the name of the HSE, An Garda Síochána, the Department of Social Protection or a government housing scheme, and the second approach made to people who have already lost money.

Overview

Scam alerts cover fraud circulating in Ireland that impersonates bodies people here trust and expect to hear from — the HSE, An Garda Síochána, the Department of Social Protection, and government housing schemes. They arrive by SMS and by WhatsApp, and they work by attaching a small payment or an urgent identity check to something you genuinely depend on: your healthcare, your welfare payment, your housing, or a criminal investigation you are told you are part of. Each of the bodies being impersonated has published its own warning. The HSE says its services do not ask for payment by SMS. An Garda Síochána says Gardaí will never contact you out of the blue over the phone and request your bank account details. The Department of Social Protection says its staff never ask for your PPS number or bank account details by phone or text. The Department of Housing, Local Government and Heritage says it does not directly engage with the public regarding the provision of accommodation and never seeks personal details from members of the public. This section also carries the one approach that follows any scam rather than impersonating one body in particular: the recovery scam, where someone who has already lost money is contacted again and offered it back for a fee. The Central Bank of Ireland states that a victim of a scam or fraud is likely to be targeted again, weeks or years later.

Common Approaches

How scammers typically operate in this category:

  • •Texts claiming a payment is owed to the HSE, with a link to a fake payment page
  • •Texts claiming your medical card will lapse or be suspended unless a renewal payment is made
  • •WhatsApp calls showing the An Garda Síochána crest, claiming your bank account is under investigation
  • •Messages and online posts offering accommodation under an official-sounding government housing scheme
  • •Texts from "GOV IE" saying you qualify for a payment or a reduced electricity bill, with a link to claim it
  • •Fake websites that copy hse.ie or a gov.ie page closely enough to survive a quick glance
  • •Forms that ask for your PPS number, date of birth and card details together

Scams in this Category (6)

How to Protect Yourself

  • The HSE states that HSE services do not ask for payment by SMS — a text asking you to pay is not from the HSE
  • An Garda Síochána states that Gardaí will never contact you out of the blue over the phone and request your bank account details
  • Gardaí and your bank will never ask for your banking PIN or password, or ask you to transfer money
  • The Department of Housing states that it does not deal with the public directly about providing accommodation and never asks members of the public for personal details
  • The Department of Social Protection states that its staff never ask for your PPS number or bank details by phone or text, and tells you not to click links in such messages
  • Check the address bar before you type anything in: the health service uses hse.ie, and government services sit on gov.ie
  • A profile picture proves nothing — anyone can set an official crest as their photo
  • Verify before you act: HSELive on 1800 700 700, or your local Garda station using the number in the station directory on garda.ie
  • If someone cold-calls claiming to be a Garda, ask for their credentials and ring the station back on a number you look up yourself — never a number the caller gives you

Frequently Asked Questions

Does the HSE ever ask for payment by text message?
No. In March 2026 the HSE warned of an increase in scam texts relating to HSE services, specifically texts seeking payment for medical card renewal, and stated plainly that HSE services do not ask for payment by SMS. If you get a text like this, do not click the link. Check it with HSELive on 1800 700 700.
Would a Garda ring me and ask for my bank details?
No. An Garda Síochána has warned about fraudsters impersonating Gardaí and states that Gardaí will never contact you out of the blue over the phone and request your bank account details. Its advice if you are cold-called is to ask the caller for their credentials and then ring their Garda station yourself, using the number from the station directory on garda.ie rather than any number the caller gives you. A crest on a caller's profile picture means nothing — anyone can set any image.
A message offered me a home under a government housing scheme. Is it genuine?
No. The Department of Housing, Local Government and Heritage has published a statement about online scams purporting to be from "Housing for All" or "Ireland's Housing Plan" and offering accommodation. It says it does not directly engage with the public regarding the provision of accommodation and never seeks personal details from members of the public. Genuine housing supports are administered by local authorities — check gov.ie or citizensinformation.ie. If someone claiming to be from the Government asks you for details or payment, report it to An Garda Síochána.