DPD "Delivery Attempt Failed" Text Scam

High Risk

Circulating nowReported to us on 28 October 2026

Got a message, call or offer like this?

Take your time. Treat it as a scam until you have checked it yourself.

Don't tap links, reply, or ring numbers it gives you. On a call, hang up.
Don't pay, and don't share card details, PINs, passwords or codes.
Check with whoever it claims to be, using contact details you find yourself.

Already paid or shared details? What to do now Full step-by-step guide Report it

Overview

A text says DPD tried to deliver your parcel today and failed, because of a wrong address, postcode or house number. It asks you to tap a link to update your address and rebook the delivery, and warns that the parcel goes back to the sender if you do not act by a set date. There is no parcel. The link goes to a site that is not DPD's. The message does not ask for money itself: it asks for an address, which feels safe to give. DPD Ireland says it has "received some reports of sources purporting to be from DPD requesting payment for delivery of parcels", so expect the page behind the link to ask for a small fee and your card details next. This is the same scam as the An Post delivery fee text, using a different courier's name. A reader sent us this version on 28 October 2026.

What This Scam Looks Like

Tap a highlighted part to see why it's suspicious. Every red flag is also listed under the message.

9:41

100%

+39 378 XXX 55941

Reported 28 Oct 2026

[DPD Urgent Notice]2: red flag 2, show why Delivery Attempt Failed Dear Customer, We are writing to inform you that your DPD parcel could not be delivered today due to an incorrect address/postcode3: red flag 3, show why or a missing house number. To ensure you receive your parcel as soon as possible, please click the link below to update your address or postcode and reschedule the delivery: https://dpd.ie-0401.top/IE/en4: red flag 4, show why Please note: If we do not receive your updated information by October 29, 20265: red flag 5, show why, the parcel will be automatically returned to the sender. Best regards, The DPD Logistics Team

Text Message

Red flags in this message

1
Sender: +39 378 XXX 5594
An Italian (+39) mobile number, masked here. A text about an Irish delivery from a foreign number is a warning sign
2
“[DPD Urgent Notice]”
In the real text, letters here and all through the message are Greek and Cyrillic look-alikes. That is done to get past spam filters, not something a courier does
3
“address/postcode”
Irish addresses use an Eircode. This is likely a template sent in several countries
4
“https://dpd.ie-0401.top/IE/en”
The real site is ie-0401.top, not dpd.ie. The "dpd.ie" at the front is a label anyone can add. We removed a tracking code from the end
5
“October 29, 2026”
A deadline one day after the text arrived, so you act before you think

Typical Targets

•Anyone expecting a parcel, which in the weeks before Christmas is almost everyone
•People who shop online from several sites and cannot remember which courier each order uses
•Anyone who has had a genuine DPD delivery before, so the name is familiar
•Older readers who are less used to checking a web address on a phone
•Recent arrivals to Ireland who are still learning how addresses and Eircodes work here

Why This Scam Works

•Parcels really do go missing because of a wrong address or a missing house number, so the excuse sounds ordinary
•It asks for an address, not money, so the first step does not feel like a risk
•The deadline is one day away, so there is no time to check
•The web address starts with "dpd.ie", which is enough for most people reading on a phone
•Some letters in the message are Greek or Cyrillic characters that look exactly like English ones. This helps the text get past spam filters
•DPD does sometimes text Irish customers about genuine customs payments, so a text from "DPD" is not strange in itself

Example

This is the message a reader sent us on 28 October 2026. It came from a number starting +39, which is Italy's country code. It was headed "[DPD Urgent Notice] Delivery Attempt Failed" and said the parcel "could not be delivered today due to an incorrect address/postcode or a missing house number". It asked the reader to "click the link below to update your address or postcode and reschedule the delivery", and warned that if DPD did not hear back "by October 29, 2026, the parcel will be automatically returned to the sender". It was signed "The DPD Logistics Team". Several letters in it, including the "o" in "Notice" and the "e" in "We", were Greek and Cyrillic look-alike characters. The link went to dpd.ie-0401.top. The real address there is ie-0401.top, a .top site. The "dpd.ie" at the start is just a label the scammers chose. We did not open the link, so we cannot say what the page asks for. We have not heard from anyone who lost money to this message, and this page does not invent a victim.

* An illustration of how this scam works, not from a victim case we hold.

How to Avoid This Scam

Do not tap the link. If you are expecting a DPD parcel, type dpd.ie into your browser yourself, or use the DPD Ireland app, and track it there
Find the real site in a web address. Look at the name just before the first single "/", and read its last two parts. In dpd.ie-0401.top, those are ie-0401.top, not dpd.ie
DPD Ireland does contact customers by text or email in one genuine case: to collect customs duty and VAT on goods from outside the EU. It says these requests "will always come from a dpd.ie email address". A text about your address is not that
A text from a foreign number about an Irish delivery is a warning sign. This one came from an Italian (+39) number
Ireland's postcode is the Eircode. A message that asks for a "postcode" and never says Eircode may be a template sent in many countries
If you are not expecting a parcel at all, delete the text
Never enter card details to rebook a delivery from a link in a text. Check with the shop you ordered from, using its own website or app
Mark the text as spam and block the sender

If You've Been Caught Out

Don't panic – take these steps immediately:

1If you entered card details, ring your bank now on the number on the back of your card and ask them to block the card
2Ask your bank about any payment you did not make. Do not wait for it to clear
3If you only entered your name and address, you have not lost money. Expect more scam texts and calls that use those details, and be extra careful with them
4Report it at your local Garda station. Bring a screenshot of the text, the number it came from, and the time it arrived
5If you think you have a genuine DPD parcel waiting, contact DPD Ireland through the support page on dpd.ie
6Do not reply to the text, and do not ring the number it came from
7Watch your bank account for the next few weeks, not just the next few days. Card details stolen today are not always used today

* This information is for guidance only. Always seek professional advice for your specific situation.