Delivery Scams
Fake texts from An Post, Amazon or couriers asking for fees or redelivery info.
Overview
Delivery scams are among the most common in Ireland, exploiting the massive growth in online shopping. Scammers send texts or emails pretending to be from An Post, DPD, FedEx, or retailers like Amazon, claiming there's a problem with your delivery. The goal is to steal your card details through fake payment pages or to install malware on your device.
Common Approaches
How scammers typically operate in this category:
- •SMS claiming your parcel requires a small fee (€1-3) before delivery
- •Emails stating your package is held at customs and needs a release payment
- •Texts saying delivery failed and you need to reschedule via a link
- •Messages claiming your address needs to be confirmed
- •Fake tracking notifications with malicious links
Scams in this Category (3)
DPD "Delivery Attempt Failed" Text Scam
Circulating nowA text says DPD could not deliver your parcel and asks you to update your address at a link that is not dpd.ie.
An Post SMS Scam – Delivery Fee Fraud
TrendingFake SMS from An Post asking for a small fee to release a delivery, leading to a phishing site.
Parcel Held at Customs Scam
TrendingFake SMS or emails claiming your Amazon/eBay order is held at customs, asking for a "release fee" or card details.
How to Protect Yourself
- Track parcels only through official apps or by going directly to the courier's website
- Never pay a fee from a link in a text. An Post says it never texts a link asking for payment. DPD Ireland does text or email to collect genuine customs duty on goods from outside the EU, and says those requests always come from a dpd.ie email address, so check on dpd.ie yourself
- Legitimate customs charges are collected on delivery or through official channels
- Check the sender's phone number or email address for red flags
- When in doubt, contact the retailer directly through their official website
- Mark suspicious texts as spam and block the sender