Fake Giveaways – A Free Prize for a Small "Postage" Fee

High Risk

Got a message, call or offer like this?

Take your time. Treat it as a scam until you have checked it yourself.

  • Don't tap links, reply, or ring numbers it gives you. On a call, hang up.
  • Don't pay, and don't share card details, PINs, passwords or codes.
  • Check with whoever it claims to be, using contact details you find yourself.

Overview

A post or an ad on social media offers something free: a family pass, a gift, a back-to-school pack, a prize from a name you know and like. To claim it you pay a small fee for postage, €2 or €3, by card. The prize never comes, because there was never a prize. The fee was not the point either. The point was your card number. The rule comes first, because it works whatever brand is used next. The Competition and Consumer Protection Commission (CCPC) puts it in one line: "Never pay money to claim a prize or give out card details." Dublin Zoo says it for itself: "Dublin Zoo will never ask for credit card, debit card, or bank details to enter a competition or claim a giveaway prize." The Irish case on record is recent. On 16 September 2026 the CCPC warned of "a number of online scams which appear to impersonate Dublin Zoo either through social media posts or through fraudulent website links", noting that "Some posts offer free gifts or free back-to-school packs asking consumers to pay €2-€3 postage." Dublin Zoo's own notice describes fake campaigns advertising "free school kits" and free Dublin Zoo tickets, and names one clone website, dublinzoo.net, which it says "operates a fake booking engine designed to harvest payment card details". Do not visit it. Dublin Zoo is today's example, not the whole story: the CCPC says scammers are "using established businesses with recognisable branding to create fake social media ads and clone websites". This is not the Fake Facebook Shops scam under this same heading. There you are buying something at a price too good to be true, and the loss is what you paid. Here nothing is being sold. The price is tiny on purpose, and what matters is not the €2 but the card it was paid with.

What This Scam Looks Like

Tap a highlighted part to see why it's suspicious. Every red flag is also listed under the message.

D
Sponsored · Illustrative example, not a real post

FREE Back-to-School Kit for every family! To celebrate the new term we are giving away 500 school kits. and it's yours. Only a few left, so :

Red flags in this message

  1. 1

    Sender: Dublin Zoo Free Kits 2026

    Not one of the official accounts Dublin Zoo lists on its notice. Anyone can name a page after a brand

  2. 2

    “Just cover €2.95 postage”

    The CCPC: "Never pay money to claim a prize or give out card details." Dublin Zoo says it will never ask for card details to claim a giveaway prize

  3. 3

    “claim before midnight”

    Made-up urgency. The CCPC: "Scammers often create urgency to pressure quick decisions."

  4. 4

    “https://dublinzoo-gifts.shop/claim”

    Not dublinzoo.ie. This address was made up for this page and does not exist. Dublin Zoo says to make sure the address ends in .ie

Typical Targets

  • •Parents, grandparents and anyone planning a family day out
  • •Families getting children ready for school, the season the "back-to-school pack" version ran in
  • •Anyone who follows, likes or shares posts from well-known Irish attractions and brands
  • •People scrolling quickly on a phone, where a sponsored post looks much like a friend's
  • •Anyone who would not think twice about €2, which is nearly everyone

Why This Scam Works

  • •Real brands really do run giveaways. Dublin Zoo runs genuine ones on its official accounts, so "would they do this?" gets the answer yes
  • •The fee is too small to think hard about. Nobody checks a website carefully to save €2
  • •Calling it postage makes the charge feel fair: the prize is free, and you are only covering delivery
  • •The posts look official. The CCPC says they "often appear with images or videos featuring fake Dublin Zoo-branded content"
  • •Scammers can pay to put these posts in front of you. The CCPC: "They can also pay to advertise, reaching more people."
  • •The loss looks too small to report, so it is easy to shrug it off and never cancel the card whose details were taken

Example

This page uses the warnings the CCPC and Dublin Zoo published in September 2026, not an invented victim. Dublin Zoo brought the posts to the CCPC's attention. The CCPC described social media posts "with images or videos featuring fake Dublin Zoo-branded content", some offering "free gifts or free back-to-school packs asking consumers to pay €2-€3 postage". Dublin Zoo's notice describes "fraudulent scam promotions circulating online, including campaigns advertising 'free school kits' and free Dublin Zoo tickets", and a separate clone website at dublinzoo.net, "a fake booking engine designed to harvest payment card details". Its instruction for anyone who entered card details is to call the bank or card issuer and "Notify their emergency fraud team immediately to block unauthorised charges and reissue your card." Neither the CCPC nor Dublin Zoo reports how many people paid, or what was later taken from their cards, so this page does not guess. The mock-up on this page shows the shape of such a post. The page name and the link in it are made up, and the link does not exist.

* An illustration of how this scam works, not from a victim case we hold.

How to Avoid This Scam

  • Learn the rule, not the brand. The CCPC: "Never pay money to claim a prize or give out card details." A small fee for postage, delivery or admin is still money for a prize
  • Look for the giveaway on the brand's own website. The CCPC: "Before interacting with a company on social media, check their website for links to their social media accounts. This will help you ensure the account is genuine."
  • Dublin Zoo lists its official social media accounts on its notice, and says its giveaways and offers are "strictly advertised via our official accounts". A page that is not one of those is not Dublin Zoo
  • Read the address before you type a card number. Dublin Zoo's website is dublinzoo.ie, and its notice says "Always ensure the URL ends in .ie". dublinzoo.net is the clone it has named
  • Do not click the ad itself. The CCPC's Director of Communications: "Do not click on social media ads directly or enter payment details without doing a thorough search to make sure you're on an authentic website."
  • Treat "free" with a countdown as a warning. The CCPC: "Scammers often create urgency to pressure quick decisions", and it lists "free gifts" among the common red flags
  • Logos prove nothing. The CCPC: "Remember that logos, 'about us' pages and imagery on websites can be fabricated."
  • A prize you never entered for is not a prize

If You've Been Caught Out

Don't panic – take these steps immediately:

  1. 1Ring your bank or card issuer now, even though it was only €2 or €3. Dublin Zoo's advice is to "Notify their emergency fraud team immediately to block unauthorised charges and reissue your card." Ask for the card to be reissued, not just frozen for a while: the card number is what was taken
  2. 2Ask about a chargeback. The CCPC: "You may be able to initiate a chargeback and get your money back, and you may need to freeze your card to prevent further money being taken."
  3. 3Watch your statements for weeks, for any charge you do not recognise, small ones included. For charges that keep coming, the CCPC's advice is that "you may need to cancel your card and get a new one"
  4. 4Report the post or ad to the platform. Dublin Zoo: "Report the scam profile, sponsored ad, or link directly to the social media platform where you encountered it."
  5. 5Report it at your local Garda station. The CCPC: "An Garda Síochána are responsible for pursuing scam operators so contact your local Garda station and report it."
  6. 6If you gave more than a card number, such as your address, your date of birth or a password, treat those as taken too, and change the password anywhere you used it
  7. 7There is no need to feel embarrassed. ComReg: "Scammers have become more and more sophisticated over time, and many have fallen victim to scams."

* This information is for guidance only. Always seek professional advice for your specific situation.

Who to Contact for Help

Your Bank or Card Issuer

On the back of your card

Ring the emergency fraud line to block the card and have it reissued, as Dublin Zoo advises

Dublin Zoo – Visitor Notice

dublinzoo.ie/visitor-notice

Dublin Zoo's own scam warning, read on 6 October 2026: its official accounts, its genuine ticket site and the clone site it has named

CCPC – Dublin Zoo scam warning

ccpc.ie

The CCPC's alert of 16 September 2026

CCPC Consumer Helpline

01 402 5555

Information on your rights and next steps. The CCPC says it cannot take up individual cases with a business

An Garda Síochána

Local station

The CCPC says the Gardaí pursue scam operators, so report it at your local station

The platform the post was on

In-app reporting

Report the profile, sponsored ad or link, as Dublin Zoo asks

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